Legal

Privacy Policy

Last updated: 22 September 2026

This Privacy Policy explains how Matt's Painting & Decorating Services ("we", "us", "our") handles personal information when you use this website or contact us about painting, decorating or property maintenance work.

We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Matt's Painting & Decorating Services is a sole trader painting and decorating business covering Glasgow, Stirling, Kilmarnock and East Kilbride.

For privacy questions, contact us by telephone, text message, WhatsApp or email:

• Phone: 07897734245
• Text: 07897734245
• WhatsApp: 07897734245
• Email: matts.decoratingservices@gmail.com

What personal data we collect

We only receive personal data if you choose to get in touch by phone, text, WhatsApp or email, or if you write to us on Facebook.

That can include:

• Your name, if you give it
• Your telephone number
• Your email address, if you write to us
• The content of your message
• The property location or job details you send so we can talk about the work
• Any follow-up notes from a quote or a job

Our hosting provider may process limited technical data as part of running the website, such as IP address, browser type and the pages requested. That data is used to operate and secure the site.

How we use personal data

We use personal data to:

• Reply to enquiries and discuss the work you have asked about
• Prepare quotes and carry out painting, decorating or maintenance you ask us to do
• Keep records needed for the job, tax and any follow-up
• Comply with legal obligations

We do not sell personal data. We do not use it for automated decision-making. We do not send marketing lists or newsletters.

Lawful basis

Depending on the situation, we rely on one or more of the following under UK GDPR:

• Contract - to take steps at your request before a contract, and to perform a contract for work you have asked us to do
• Legitimate interests - to reply to enquiries, keep job records and run a small trade business in a way you would reasonably expect
• Legal obligation - where the law requires us to keep certain records, including tax records

Cookies

This website does not set advertising or analytics cookies. Essential cookies may be used by the hosting environment to operate the site securely. If optional cookies are added later, this policy will be updated and, where required, consent will be asked for.

Third parties

We only share personal data where it is needed for the work or required by law. That can include:

• Our website hosting provider, for storing and serving this site
• Email and phone providers, when you contact us that way
• Meta, if you choose to contact us through Facebook or WhatsApp - their own privacy terms then also apply
• Suppliers or other trades, only where needed to quote or complete a job
• Professional advisers or authorities where we are legally required to do so

The map on the contact page is provided by Google Maps. If you load that page, Google may process technical data under its own terms.

How long we keep data

Enquiry details that do not lead to work are kept only as long as needed to handle the conversation, then deleted. Records relating to a quote or completed job are kept for as long as we need them for the work, tax and any follow-up, and then securely deleted or anonymised.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete data, where that is allowed
• Object to processing based on legitimate interests
• Ask us to restrict processing in certain cases
• Receive a copy of data you have provided, in a portable format, where that applies

To use these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Children

This website is aimed at adults arranging work on a property. We do not knowingly collect personal data from children.

Changes

If this policy changes, the updated version will be posted on this page with a new date.